Privacy Policy

Last Updated: September 10, 2026

Introduction

This Privacy Policy explains how topaz-snow collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly when using our services:

• Contact information including name and email address
• Travel preferences and requirements
• Correspondence with our team
• Service selections and inquiries

We automatically collect certain technical information when you visit our website:

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on site
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Providing requested travel planning services
• Responding to inquiries and communications
• Improving our website and services
• Sending relevant information about services you've requested
• Complying with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share information in limited circumstances:

• With service providers who assist in delivering our services
• With tour operators and experience providers when booking on your behalf
• When required by law or legal process
• To protect our rights or the safety of others

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Object to certain types of data processing

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and user experience. For detailed information about our cookie usage, please review our Cookies Policy.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence. We take appropriate safeguards to ensure your data receives adequate protection.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 247 Flinders Lane, Melbourne VIC 3000, Australia